Thanks for bumping up this thread -- I've been meaning to check it out, and we finally did over the weekend. For anyone who is hesitant about Vietnamese food, there is a good selection of comfort food basics, which they call soul food, including meatloaf, pork chops, fried chicken served with vegetables. There were two neighborhood grannies at the next table, eating their Sunday supper.
The fried rice was awesome -- very light and tasty, large chunks of pork throughout, enough for a supper and leftovers for lunch.
The banh mi sandwich was really good. There was a hearty schmear of pate (very light - no heavy "liver" flavor) on the crusty bun. The pate was a nice complement to the ham and pork also included in the sandwich; a great combination of textures and flavors. I did reduce the number of raw jalapeno slices tucked under the bun, however!
The spring rolls were very fresh and tasty, with lettuce and vegetables (plus shrimp and chicken) inside the rice wrapper. The dipping sauce was great.
I can see how the service would be a source of complaints; I think one of the owners waited on us, and she does not look like she's comfortable being jolly with people. But she did answer our questions and she was very attentive with the tea, water, to-go boxes, etc.
I will definitely go back and try some different things. Following upso's advice, I'll just pick a protein and enjoy whatever else comes with it. After we finished our meal, I felt full and satisfied, but at the same time I could have immediately gone for a big bike ride or even jogging. It's a new sensation for me, to leave a restaurant and actually feel nice and light in the tummy!