Cant seem to call out at the moment. Internet and TV work all right, though. Anyone else having trouble?
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We had no (Buckeye) dial tone yesterday for about 15 minutes ... husband thought I was mistaken because when HE picked up the phone, all was back to normal :-)
...when HE picked up the phone, all was back to normal
I love when that happens. He sounds like a good guy - I wish I could stand him a drink.
Not today but a week or so we were without cable for several hours. It made us rethink having our phone also on cable. Being without emergency phone service is scary to me.
I do have dumb cell phone that only makes and received calls. We use it for long distance but I am very lax about charging the dang thing. My bad.
What area of Toledo are you in? I moved to West Toledo near Devilbiss and have been experiences fuzzy tv last week, they came out and rewired the house and found the problem outside. I don't have phone service but my internet has been going down often since then. I called back and they said that it was the neighborhood and they need to come out and do rewiring that.
Interesting, I'm on the phone with them now because one of our sites which uses buckeye fiber is out.
On a side note, received an alert on my phone. I have Buckeye setup to automatically come out of my account and again they double charged me. This time not 2 separate times, but 1 amount for double.
Sigh. While I do like their service overall their billing department could use a once over.
When cable does that to my account I call and bitch and complain till I get "aggravation money" taken off my bill. Gets their attention and ends all this crap every month. If not I'm on the phone again. You need to get to a supervisor who has some authority.
You need to get to a supervisor who has some authority.
And brains. Call center drones are usually drones for a reason.
Dropped my landline and went to straight cell. Buckeye gets enough of my money with their Toledo cable monopoly.