My mother and I placed an order last Thursday (12/20) and paid $40 for 2-day delivery with a promised delivery of Christmas Eve from Amazon for a gift for my daughter. The item didn't show up until today so I called Amazon and asked for a refund of the shipping cost that I paid (the item qualified for free Super Saver Shipping if I had not wanted it by Christmas). The CSR said that it was delayed because of 'the blizzard'. That's fine, no big deal, but I still wanted my shipping money back.
But I was curious and did some web search - I haven't been able to find any news report or message board threads on Amazon missing a bunch of shipping deadlines because of the weather. Has anyone else seen something about it? Were we the only one that didn't get our package?
I wasn't terribly upset about the present not being here. My daughter is 11 and can understand a late present. We are inconvenienced in that we had it shipped to my parents and will now have to make an extra trip to their house to pick it up (I tried to re-route it to our house but that apparently UPS charges to do that). I was just curious that I hadn't hear more about Amazon issuing their shipping promise. They did refund the shipping without a problem.