Toledo Talk

Buying Home Windows - Window World?

We are buying new windows for our home, and want energy efficient windows. We were looking at Window World - thoughts? We were priced out roughly $3,600 for our 8 windows with install and everything.

Good price? Bad price? Bad experience with Window World?

created by OhioKimono on Jul 17, 2014 at 08:10:48 am     Comments: 13

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Do you plan on staying in your home? If so, I would recommend stepping up the quality of the window. My wife still works in the industry, and I did for a few years as well to give you an idea that I'm not just talking without experience.

I can tell you there is a large difference in component and overall quality between a Window World window and say an Andersen, Sunrise Windows, or even on the lower end a Champion window.

posted by webrioter on Jul 17, 2014 at 08:36:44 am     #  

We are living here long term. The Andersen company has pissed us off with their patio door we paid around $4k for that has had nothing but problems. Several neighbors have the same door and all have the same problem but the Andersen company refuses to acknowledge it now and wants to charge us for the replacement parts.

Where do you rate the quality of Window World?

posted by OhioKimono on Jul 17, 2014 at 08:38:36 am     #  

$450 a window installed is not a bad price assuming you are talking about vinyl replacement windows.

I've said this before and I still believe your best bet is to find a window manufacturer you like (for low-mid end vinyl I like Plygem, Vinyl Designs, or Jeldwen) and then get a local contractor to price supplying and installing the window.

I am not a fan of the proprietary window brands (i.e. Hanson, Champion, etc.). I think they sell a lot of marketing with the same or worse benefits as the major brands.

posted by slowsol on Jul 17, 2014 at 08:42:24 am     #  

What are some of the mid range window makers? I've paid for the high end door from the Ansersen company, and was 100% disappointed ...and considering the $4k price tag I can say first hand price don't mean shit when it comes to customer service and quality.

posted by OhioKimono on Jul 17, 2014 at 08:48:11 am     #  

Having a close relationship to one of the local companies, I will just put out a few links for review.

http://windowanddoor.com/t100champion_2013 (http://www.championwindow.com/)
http://windowanddoor.com/t100sunrise_2013 (http://sunrisewindows.com/)
http://www.greatlakeswindow.com/
http://thermotwin.com/

There are plenty of good dealers in Toledo to work with (and some I wouldn't throw a penny at). If you end up wanting more info please let me know.

posted by webrioter on Jul 17, 2014 at 09:04:29 am     #  

The only reason I posted local companies is because they are local, you can always go and yell at someone if need be :)

posted by webrioter on Jul 17, 2014 at 09:05:11 am     #  

OhioKimono posted at 08:38:36 AM on Jul 17, 2014:

We are living here long term. The Andersen company has pissed us off with their patio door we paid around $4k for that has had nothing but problems. Several neighbors have the same door and all have the same problem but the Andersen company refuses to acknowledge it now and wants to charge us for the replacement parts.

Where do you rate the quality of Window World?

Was it the rollers on the bottom? I believe we have a Anderson slider and had to replace the rollers after about 12 years, did it myself was very easy for anyone mechanically inclined, pry out old stuff in new, they absolutely have to be the right rollers though, they are unique to Anderson.

posted by MIJeff on Jul 17, 2014 at 09:17:37 am     #  

The problem actually is with the lock - several neighbors and I all have the same problem with our exact same doors. We have had the locks replaced a few times, and now the Andersen company wants us to pay to keep replacing the locks...on the same doors, we all have. They say its due to unusual wear and tear and higher then intended use....we lock and unlock the door maybe 2 or 3 times a day, very normal.

Funny how everyone in our area with the door has the same problem.

posted by OhioKimono on Jul 17, 2014 at 09:26:48 am     #  

Never had a problem with the one sliders lock, but our other one has a issue with the lock it never lined up since it was installed, the thing has to be lifted slightly while locking, i think its an issue agani with the rollers, as you close it it tilts on the tracks, some day i swear im going to pull it off the track and look at it, but never seem to find the time.

posted by MIJeff on Jul 17, 2014 at 11:41:40 am     #  

If this helps you at all - the prior owner of our home replaced all the old aluminum casement windows with Certain-Teed vinyl sliders back in 1985. All but one are still in place and have held up very well. We've been there for 25 years.

We replaced the kitchen window a few years ago only because we wanted a window with built in blinds that could be closed. It is a direct western exposure and takes a brutal beating on a sunny, summer afternoon. We went with Toledo Door and Window because of previous excellent experience. They installed a Sunrise vinyl slider (locally manufactured) with the built in mini-blinds. It has also performed very well for us. The cost was about $1,100. But, that was for one with the blinds built in - and they were doing only one window. I'd have no hesitation recommending Sunrise or Toledo Door and Window.

posted by Foodie on Jul 17, 2014 at 12:08:59 pm     #   1 person liked this

I can give you my Great Lakes experience.
The local contractor who installed them did not properly seal the windows. This was discovered a few months later by my handyman when I complained of a draft.
I have had the windows for 6 years. This winter the seal or something must have broken on one window. There was moisture in between the panes. Now there is mold. I was informed the windows had a lifetime warranty. I have called the contractor several times over the past three months. I get promises that he will order the part and replace the window each time. I attempted to contact Great Lakes directly, found only a web based contact form. So, not too sure about the cs for that company or work of one local contractor.

posted by estioney on Jul 17, 2014 at 01:17:50 pm     #  

My Mom had Hansen's put in a large window in her living room. I can't say anything bad about the window, but they finished around it using unpainted quarter round molding that they expected her to paint. It wasn't something they normally did.

When she was ready to replace more windows she called Radiant Windows. Their windows were also good, but they finished around the windows using a matching vinyl molding and also applied their molding to the Hansen window at no extra charge. Radiant does good work, is based out of Oak Harbor and there's a good chance the person who comes out to quote you the price is the owner of the company.

Here's the Radiant website: http://radiantwindows.com/Index.html

posted by OnePlainPerson on Jul 17, 2014 at 05:43:39 pm     #  

I've had a good experience with Affordable Glass Block and Window. They have their windows made locally by a company (I forget the name) on South Ave.

posted by bucknut on Jul 18, 2014 at 06:00:49 am     #