Briefly - our timer on our washing machine busted Sunday morning. Real pain. After researching on line for a couple hours yesterday, I decided Appliance Parts (a 1st source Servall Company) in Maumee was the place to go. $104 is what the site said.
I got there this morning and the lady at the register said $118 plus tax. I said the web site said $104. Her response was "that is wholesale. We need to make a profit". (Worker at the other register chimes in "plus its $16 shipping if you order on line"). OK seemed slimy but i needed the part.
Then i get the receipt and the part is $104 and there is a separate line item for $14 for a lifetime warranty for the part. I say "do I have to get the warranty" - Lady's response "It comes with the part" - My response "That's not what I asked, I asked do I have to get the warranty" - Lady "yes".
Got home and called corporate. National Director of Sales (A little over kill - but nice!) said that it was NOT THE CASE!
So long story short - think twice about using the Maumee store. They lie.