Toledo Talk

Buckeye Cable / Roku


I have a deal with Buckeye that's about to expire on 11/28, so I called them today to see how badly they want to keep me. I only have internet through them, cut the tv and phone cord last year. We have a Roku and Ooma phone, but nothing else. Our consumption is around 150 every month.

My current deal is 44MB/4MB with 250 cap for $50/month. The current price for what I have is $96.99, so I'm getting a really good deal at the moment.

I looked up other carriers and I can get TWC dsl internet of 15MB and 20 tv channels for $50. I called Buckeye today and told them I want a new deal or I'm going elsewhere. They transferred me to an "overflow center" in San Diego (I asked) because their call volume was too heavy to a video outage.

The current deal they'll give me is 9MB/2MB for $42. I forgot to ask about the consumption cap.

Does anyone know if Roku will stream properly at 9MB? Ooma phone? How about using Roku, the phone and surfing at the same time? Thanks!

created by MsUnderstood on Aug 11, 2014 at 03:19:13 pm     Comments: 27

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are you in both Buckeye and TWC's service area?

posted by jhop on Aug 11, 2014 at 04:44:37 pm     #  

I looked up our address on TWC and it went through and made offers to me, so I'm assuming I am, but would have to verify it with a phone call.

posted by MsUnderstood on Aug 11, 2014 at 04:50:19 pm     #  

I was recently having problem streaming amazon and netflix video with an about 10k connection in a hotel. the connection consistently tested at 9 to 10k.

posted by jhop on Aug 11, 2014 at 06:39:04 pm     #  

I've been cable free for 1 1/2 years. I have the 9/2 speeds from Buckeye, and have no problem streaming HD from Netflix.

posted by jbtaurus98 on Aug 11, 2014 at 06:45:49 pm     #  

Thanks for the replies...I was able to get 26MB with 250MB consumption for $47 for 6 months.

posted by MsUnderstood on Aug 11, 2014 at 08:24:40 pm     #  

For what its worth I can watch Netflix or other streaming video (should be similar to your Roku box in usage) and play online gaming simultaneously with little to no lag or other issues at 6mb. 9mb should be fine.

posted by taliesin52 on Aug 11, 2014 at 10:23:25 pm     #  

Just cancelled my Buckeye Cable video service. Was paying $156/mo. (which included a $10/mo. discount that was about to expire) for home phone, cable and internet. Now paying $55 for just home phone and cable. I was kind of surprised because the last time I called to cancel, they really tried to sell me on staying and hooked me up with a discount. This time, they just processed my change and that was it.

posted by Ace_Face on Aug 12, 2014 at 02:27:40 pm     #  

Weird, but I can't cut the cable, I think we're addicted! And I want to, because we're paying $142/mo. for cable/internet wi-fi/phone. That price is too much for the budget. I'm afraid to lose ESPN sports shows, and some football games, and Comedy Central. And I'll need all the Cavaliers games this year, since Bron came home and all. (I'm from CLE area) Plus, I'm spoiled with the HD screen in different rooms in the house. I guess I want Roku or Amazon Prime, but will either of those get me these things that I think I'll miss? Help me kick the cable habit! :D

posted by decent28 on Aug 12, 2014 at 04:38:23 pm     #  

For current tv seasons you want Hulu. For older stuff and movies you want Amazon or Netflix. Amazon has a better selection IMO but Netflix has the better original programming.

posted by taliesin52 on Aug 12, 2014 at 05:19:06 pm     #   1 person liked this

Of the multitude of Buckeye related threads, I selected this one 'cause it has some relevance to my question.

I had no Internet this am. TV and phone were fine but no Internet. Buckeye re-booted my Media Gateway remotely so no big deal - all was well.

Reason for my post is that the rep asked me if I was aware of their new Express service powered by TiVo. Yes, I'd heard of it but thought it was a paired down version of what I currently have. He explained that at the same monthly rate (small car payment) I currently pay AND since I have 50mbps broadband service, they could swap out all of my gear (currently Arris hardware with a Moxey interface) and install the new TiVo powered service and equipment. He claims the new media server has better Wi-Fi (not huge for me as I have an Apple router) but the feature of interest to me is the ability to stream from the main box to any satellite box. That would give me streaming ability to a couple of TV's that currently lack it.
Does anyone here have this service? Your thoughts? Pros and cons?

posted by Foodie on Jan 10, 2017 at 10:36:54 am     #  


Confirmed with Buckeye that neither Netflix or Amazon Prime are yet available on this "new" platform but both are "coming soon."

I told them I'll wait until at least Netflix is available. I learned my lesson a long time ago about buying vapor ware.

posted by Foodie on Jan 10, 2017 at 01:10:46 pm     #   1 person liked this

I traded my cable for an antenna, and in Columbus I get over ten stations (I haven't counted them yet), including one that shows ancient TV and two PBS stations. The other day I watched Circus Boy, About Time (a real hound), and The Adventures of Rin Tin Tin.

The budget on Rin Tin Tin was so low that the principal characters had to double for Apache Indians, tearing around in loin clothes and shooting people up with arrows. Rin Tin Tin, a nice looking GSD, never fails to chew up a few Indians and other bad guys every episode. I enjoyed watching in spite of the hokey dialogue and saccharine sweet, didactic plots. One thing's for sure, those actors could really ride and they knew how to fall off a horse.

Circus Boy isn't bad either, and the star is a very young Micky Dolenz (The Monkees) playing opposite Noah Beery Jr. (Rockford Files) as Joey the Clown and an equally young Robert Lowery as Big Tim Champion. Circus Boy rides around on an elephant and gets into and out of one jam after another.

It's About Time is an incredible hound that has cavemen and cavewomen in it. Imogene Coca would be hot if she were younger and didn't wear nylons with her fur suit. What the show really lacks is a bevy of Amazons going head to head with the Three Stooges in a pie fight.

posted by madjack on Jan 10, 2017 at 03:13:03 pm     #  

'It's about time, it's about space...'. Thanks, you jerk.

I remember Circus Boy. I associate the smell of Vicks with it.

I never knew that about the Rin Tin Tin cast, but I was, what, 8?

I love all the whiny posts about the cost of Buckeye while I sit here paying TWC $191 a month and rebooting my modem once a week.

posted by nana on Jan 10, 2017 at 03:22:13 pm     #  

TWC. TheWeatherChannel? What? Who? Why?

posted by LetItBe on Jan 10, 2017 at 10:11:07 pm     #  

"Powered by tivo" sounds like 1999 to me

posted by upso on Jan 10, 2017 at 10:34:22 pm     #  

We got the new setup and it's pretty slick. I like having one main box that plays recorded shows on any tv with a mini / satellite box. Going from two DVRs to one main box and a couple satellite boxes actually lowered the bill. The audio channels (900s, if you bother with those) can be a little laggy sometimes on the satellite boxes, but the video playback and menus work fine - fast response, no gaps. The commercial skip button is almost worth it alone.

We don't use the modem Wi-Fi either so I can't comment on that. I just hard wired ethernet for almost every room, which was quite a task.

posted by mixman on Jan 11, 2017 at 12:56:02 am     #  

upso posted at 10:34:22 PM on Jan 10, 2017:

"Powered by tivo" sounds like 1999 to me

The TiVo interface is still one of the best going and far better than the Moxey (bankrupt company who's assets were bought by Arris) interface on the current Arris Media Gateway boxes.

posted by Foodie on Jan 11, 2017 at 09:27:15 am     #  


Do you have the "new" TiVo interfaced system or the Arris hardware? I've had the Arris Media Gateway setup for some time now. It is pretty good - Wi-Fi is pretty lame - but I'd really like the ability to view streamed programming on any connected TV.

posted by Foodie on Jan 11, 2017 at 09:30:28 am     #  

It's Tivo... came with new controllers, has a few apps like HBO Go, Hulu, and YouTube integrated into the menu. I haven't played around much with streaming, but know you can set it to download whole seasons of shows. The controller has thumbs up/down buttons to rate shows and get suggestions.

posted by mixman on Jan 11, 2017 at 09:49:57 am     #  

Thank you.

posted by Foodie on Jan 11, 2017 at 10:18:39 am     #  

So I stopped into the new Buckeye Broadband store in the Joseph's Plaza on Talmadge last evening. Very nice place! Nothing at all like their dingy satellite locations in DeVeaux and elsewhere. I think they have another of these new style locations in Oregon too.
The design is an obvious rip-off of an Apple Store but who cares - it truly is a nice place.

Anyway, the helpful chap gave me a demo of the TiVo powered whole house system. I'm sold. True, Netflix streaming is still a promise but I violated my own rule about vapor ware and signed up.

Some highlights:
Same exact price as I'm currently paying
1 TB HD vs the 500MB HD in the Arris hardware
WiFi Router/modem is a beast and is a separate box from the main server box. With the current Arris hardware, both are built into main box.
WiFi has two separate bands - 2.4 and 5.0ghz
Easily find something to watch by genre icons. Sports, for example, has an icon for many different sports Baseball, basketball, football, hockey, bowling, etc.
Last but not least: the TiVo interface is FAR superior to the Arris hardware interface.
All being installed tomorrow. I'll report back next week.

posted by Foodie on Jan 13, 2017 at 12:51:44 pm     #  

Well done, Foodie. I know you'll enjoy it. Forgot to mention the guide is one of the best features.

posted by mixman on Jan 13, 2017 at 03:28:07 pm     #  

Reviving this chainworks out very well because I was so upset with Buckeye today I could have spit nails (credit my grandma for that one).

So the big wind storm on Tuesday brought a large limb down that stretched the cable. Lost coverage.

So I call Buckeye and they set-up an appointment on Friday from 2-4. I was out-of-town on Thursday and return home on Friday to a note on the door from Toledo Edison indicating that (apparently) there is also an electrical wire down (I have power in the house) and they'all return to fix it. In the meantime, Buckeye never shows up and I call them and they say they were also out to my house the same day as Toledo Edison and can't do anything until the downed wire is fixed.

Also, Toledo Edison indicated on its note that I must get an electrician to come out to re-attach the "chub" that has pulled away from the house.

So no cable and no Internet until I find a way to coordinate having an electrician re-attach the "chub"(?), get Toledo Edison out to fix the downed wire, and then get on Buckeye's list for a house call.

Are there such things as emergency electricians? I can't be without cable during the NFL playoffs! Any suggestions for brands of inside antennas?

posted by Clancy on Jan 13, 2017 at 11:32:51 pm     #  

So the Buckeye installer showed up on schedule and did a super job with the installation of the TiVo Express system - as they always have for us.

The TiVo user interface is much more user friendly than the interface on the Media Gateway system - as I knew it would be. The search function will look across all video sources - including streaming sources - to find and/or record programming. Setting up a "One Pass" - record all episodes of a particular program - is a piece of cake.

There is a definite improvement in video quality as well. One of the features is that you have the ability to select the video format(s) each connected TV is capable of such as 480, 720P, 1080i and 1080P - or you can let this be an automatic function as each TiVo box will detect what your display is capable of. While watching a program, a simple press of a button will select an optional format your set is capable of so that you can decide which looks best.
A couple of things to know: since the modem/router and the primary TiVo box are separate units, you will need two coax feeds - one for each. The installer can handle this for you.
The remotes are not backlit - as they were with the Media Gateway system - :(
On the plus side, the spotty interference we experienced with our Buckeye land line with the Media Gateway system seems to have disappeared.
The time display on the primary box (there is no time display on the satellite boxes) is VERY bright (think Clark Griswold's Christmas lights) - it literally illuminates a small dark room. You can go into the settings and turn it off but you can't dim it. It's either on or off.
Both the primary TiVo box and the satellite boxes are smaller than those of the Media Gateway system - a plus. However, smaller size also means fewer outputs. If all of your TV's have an HDMI or coax input, not a problem. One of my TV's is an older flat panel plasma - it's actually an EDTV (extended definition TV) and does not have an HDMI input but does have a DVI input. I've long used an HDMI to DVI adapter in order to receive the 1080i this TV is capable of. However, the audio input for the DVI are old fashioned RCA inputs. The TiVo satellite box lacks RCA audio outputs. So, for the time being, I'm forced to use the coax input in order to receive both video and audio on that TV - which gives me a significantly lower quality video experience. That said, the TiVo boxes do have a Toslink digital optical output so I've ordered a Toslink digital optical to RCA converter for about $20 bucks from Walmart online. That should allow me to again utilize the DVI input for the better picture quality.
Netflix streaming via this system is still a promise - there's a dedicated button on the remotes for it - but I don't know when it will be a reality.
The TiVo box can also provide you with TV Everywhere - just like the Media Gateway system did but the tech I spoke with had never heard of it. ??? I'll go back to the knowledgeable chap at the Talmadge store location. I'm sure he'll know.
Bottom line: so far, I'm very pleased with the TiVo based system over the Media Gateway system - much more user friendly. And, it received "SOA" - Significant Other Approval - very important in our household.

posted by Foodie on Jan 16, 2017 at 10:25:45 am     #  

I ran into a similar situation with the satellite boxes. I wanted to hook one up to a stereo, which only had a 3.5mm line in for sound. I tried a standard headphone jack to RCA splitter, but it was all static due to the combination audio / video out on the satellite box. I remembered one of my newer tvs came with a 3.5mm a/v adapter so that worked fine.

If that toslink to RCA doesn't work or if you want to try another method, a 3.5mm to composite adapter is probably what you need. Here's a link to some on ebay. If you have a newer set and kept everything, check to see if you have one lying around.

I hate bright displays, too. I probably turned mine off or put electrical tape over it.

posted by mixman on Jan 16, 2017 at 11:35:07 am     #  

Thanks for the link mixman. I actually have a couple of these - sat down and dug through my "Boxes of AV Stuff" collected over the years yesterday and found them. I tried that connection and got nothing but a static hum. While my "ED" TV has a plethora of inputs, none of them are modern by today's standards so I'm used to the work arounds I have to employ for this old fella.

posted by Foodie on Jan 16, 2017 at 11:45:35 am     #  

Update worthy of mention:

By chance over the weekend, I pressed the "Netflix" button on the TiVo style remote that comes with the new system and, lo and behold, it worked! Logged into my existing Netflix account and we were off to the races. The "Search" function did not yield any results from Netflix so I had to scroll through the NF offerings to decide on something to watch.

I'm guessing Buckeye hasn't worked out all the kinks yet which would explain why no official notice from them yet that the NF option is working.

Still, nice to have the option of Netflix on the non-smart TV's in my house.

posted by Foodie on Mar 27, 2017 at 12:10:13 pm     #