Toledo Talk

Apple app experts?

I upgraded my iPhone to Apples latest version only to learn my password keeper PW no longer opened and it is no longer available in the iTunes store. I have done inquiries to see if there is a way to go back to iOS version to recover the data with no luck. Are any of you TT people good with Apple products? I have also tried to track down the developer without success.

created by trixanne on Oct 08, 2017 at 03:04:37 pm     Comments: 7

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Comments ... #

Youíre probably out of luck-Iíve got several apps that no longer work because of the new iOS.

If you need the passwords out of there, your best bet is to restore a back up with an old iOS, copy the passwords out or write them down and then find a new password application that works in the new iOS 11.

posted by SensorG on Oct 08, 2017 at 06:37:05 pm     #  

The Apple community support tells me that will not work. I thought the same thing, because I did back the phone up right before the upgrade. Although you just gave me an idea... i have an Apple work phone that literally has nothing on it I only use for email talking texting. I could try using that to get the information out of my computer.

posted by trixanne on Oct 08, 2017 at 10:08:03 pm     #  

what's the name of the app you're using?

posted by endcycle on Oct 09, 2017 at 09:16:23 am     #  

PW Password Manager.

posted by trixanne on Oct 09, 2017 at 04:22:26 pm     #  

I would recommend googling "downgrading from ios 11"
there are quite a few articles out there.
Assuming you backed up your phone on a regular basis, you should be good to go.

Only downside is if your app is no longer available in the app store, you could be facing bigger problems.

posted by upso on Oct 09, 2017 at 04:30:09 pm     #  

I have backed up regularly, I have googled going back to previous iOS too. Not sure it will work, I feel a little better about using my work phone that doesn't have anything on it to lose. I've been researching that too. Technology...great when it works.

posted by trixanne on Oct 09, 2017 at 08:20:29 pm     #  

Absolutely :)

posted by upso on Oct 09, 2017 at 08:44:36 pm     #