Toledo Talk

Buckeye express is it worth it?

I need some advice, if anyone's willing to help me out. Right now i have a dial-up connection and usually im lucky to get 30k, most of the time its 28k. I noticed buckeye express has 96k for $20 month. Does anyone out there have the 96k connection? Im assuming it'll be much faster than my dial up of 28k. Also is it reliable? Are there any hidden charges? Thank you!

created by tm2 on Oct 26, 2007 at 12:40:15 pm     Comments: 42

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You can go to Stone Computer or any other place and get a wireless card and see if someone within range has wireless to use.

They make better cards/antennas that pick up signals from afar.

I gave a $5 usb card to a friend and it works fine, so she gave up her landline/dsl hassle.

posted by charlatan on Oct 26, 2007 at 01:29:16 pm     #  

I have had Buckeye-Express for years and I am quite happy with it. Never noticed a hidden charge but I would make sure you signed up during a free installation special instead of paying the normal $50.

And charlatan, they call that stealing.

posted by JackRB on Oct 26, 2007 at 02:04:48 pm     #  

I have the bundled VIP service (cable/phone/Internet) and it saves us money, but then you have John Robinson Block listening to your phone calls and reading you email.

Just kidding. I think.

Service with BEX is solid, and outages are infrequent. The Buckeye repair line usually provides specific information about outages: "We are currently experiencing service disruptions in the Alexis/Lewis area..."

As far as bandwidth surfing/sucking with wireless: agreed that regular tapping of someone else's wireless signal is bad form, especially when one of my neighbors starts downloading video and music on my bandwidth, causing a simple HTML page to take 60 seconds to load.

I'd love to find out which of my neighbors is being the hog.

I am fine with someone occasionally popping in to check email or hit sites that are easy on the Mbps, since I rarely hit my 7.0 Mbps limit. I enjoy surfing for unsecured wireless signals when I am out of town, or reporting on rioting at neo-Nazi rallies.

:-}

I might change my tune, though, if the aforementioned neighbor started performing illegal activities on my wireless, like downloading kiddie porn or posting Internet death threats.

Of course, there are solutions to wireless piggybacking.

posted by historymike on Oct 26, 2007 at 02:39:52 pm     #  

Ok, now im going to ask a really dumb question here: i take it that wireless is included with the cable modem? I know absolutly nothing about cable modems. All i know is my dial up is horrible. The occasional outage i dont think would bother me too bad, im not on it a lot at home anyway, but i hate the 28k connection.

posted by tm2 on Oct 26, 2007 at 02:45:31 pm     #  

Are you sure?

Where's the statutes or case law where it's called "stealing" to use an open network?

(OR one that's left open specifically for others to use which is common amongst people using/sharing teh internets and its series of tubes.)

Or do you mean stealing in this sense?

posted by charlatan on Oct 26, 2007 at 02:48:30 pm     #  

tm2 - we had to buy a wireless converter. It's a little box with two antennae. Our cable connects to it and then we have wireless throughout the house ... we added security to it so that you have to enter the key in order to have it work ... hubby did all the work - but I helped...

posted by MaggieThurber on Oct 26, 2007 at 03:13:50 pm     #  

we use buckeye for cable modem access. i don't think buckeye will give you a free wireless router (we use apple's aiport extreme with 2 "satellite" airport express's)... but you can pick one pretty much anywhere.

posted by jhostetler on Oct 26, 2007 at 03:58:39 pm     #  

If you're going to set up a wireless network you really should have it passworded so that someone doesn't get into your system and screw things up for you or steal your information.

posted by OhioKat on Oct 26, 2007 at 05:50:27 pm     #  

/\
Except that people with the ability to crack in to your computer probably have better/safer/more lucrative economic options and that the people most likely to steal your identity are people you know and not via a computer.

FYI, internets is safer than you're told to think except when you're using standard windows in light of more advanced secure options.

posted by charlatan on Oct 26, 2007 at 08:16:18 pm     #  

Historymike: If you get into the 'setup' for the wireless (usually 192.168.0.1) you should be able to permit only the MACSs you want allowed using the wireless. Also, I think most(?) anti-virus suites will also aid in shutting out the unwanted. I have TrendMicro PC-cillin and it has some good wireless security measures.

You might also look into a program called NetStumbler (among others) that will allow you to see the specifics of who's using your bandwidth.

Charlatan: I don't recall the chapter/section, but 'stealing' wireless is a Federal crime and there have been many that have been caught. It seems to me that if you're not smart enough to secure your connection, you're basically saying "use me", but the Feds say otherwise.

posted by GraphicsGuy on Oct 26, 2007 at 11:45:28 pm     #  

Overall I'd say BEX is pretty good. I am a senior admin now and couldn't live without broadband. I'm on call 24/7 and being able to VPN to work or any of the colo's in OH/MI is well worth $45 a month.

If you get it now you can get the 7meg line for $29 a month or was is 19 for 6 months? Anyway I had that and it's just expired but didnt downgrade after the price jump.

They are very misleading with their #'s though.

For example when you use dialup you can get a max of 5k. Most people think in byte not bits. How often do you buy a 1gig card for your camera verse 8gigbits? anyway...

When they sell you a 7Meg line it's really not 7mb. It's 875kbyte. The 96k is really 12kbyte so it's just about 2x the max rate of dial-up.

If all you want to do is check email then even 12k might be enough. But if you plan on doing any of the more fun stuff like youtube, high graphics sites, or games I'd go with the 1meg at the very least.

I believe their Customer service is good, but to be honest I don't really know :) in the 2 years I've had their service it's only been down once and they fixed it within a day or two (grid problem a couple blocks were out).

Hope that helps.
BTW if you do get BEX, and plan to use it wirelessly I'd recommend the WRT54GS Linksys router. It's pretty solid, and with all of my abuse mine is still kicking. I'd also be willing to help you if you have any questions.

posted by jshriver on Oct 27, 2007 at 03:01:05 am     #  

charlatan, I would consider it stealing if someone was leeching off my wireless connection, if they want cable access they can pay for it the same way I do.

While I might agree with you about the safety of the internet I still think that having an open, unsecured wireless connection is pretty dumb. (and no I'm NOT calling you personally dumb)
Its not always about "better/safer/more lucrative economic options" sometimes its just punks enjoying screwing up your system just because they can or just cheap ass people who think everyone else should foot the bill for them.

Another favorable point for BEX's customer service, it isn't some english as a second language guy in India you're talking to when you call them.

posted by OhioKat on Oct 27, 2007 at 07:49:47 am     #  

My parents switched from dial-up to the Buckeye 96k option and it works much better. They live in a condo and their phone line must be 'noisy'. Using dial-up their line speed usually showed as 24k. If I took their computer to my house and dialed in, it showed 56k so it wasn't the computer/modem.
They switched to Buckeye 96k option and they're happy with it. I think they pay 19.95/month which is less than what they were paying MSN (21.95 at the time).

posted by surfer341 on Oct 27, 2007 at 08:03:47 am     #  

http://www.buckeyecablesystem.com/downloads/FAQ_brochures/BEX_faqs.pdf

I have had BEX for about 5 years. No problems - especially compared to the AOLs, MSNs, and other crap out there. BEX is great!

posted by FatBabe44 on Oct 27, 2007 at 10:07:34 am     #  

"

posted by camaroman2125 on Oct 27, 2007 at 10:45:46 am     #  

"Except that people with the ability to crack in to your computer probably have better/safer/more lucrative economic options and that the people most likely to steal your identity are people you know and not via a computer.

FYI, internets is safer than you're told to think except when you're using standard windows in light of more advanced secure options"

I'll go through this piece by piece.

Actually Identity theft is the #1 raising crime in the usa. 50% of all calls comming into the FTC are identy theft related. Garner Inc said that 1 in 700 indentity theives have a chance of getting caught.

Why? cause 80% happen across state lines which means your local police can't do anything for ya. And Some even happen across international boarders.

You are not more than likely to have a family member do it either. A majority of Identity theft situations happen from massive data breaches. If ya don't belive me check out privacyrights.org.

There are already 167,706,372 since 2005 these are from just data breaches. Does it happen from family members sure,but thats not where the majority happens.

And its not just financial like most of these credit card companies and the like what you to belive. There is Drivers License,social security,medical,character/criminal and then financial.

Is the internet safe?? Yes and No. More likely when its in your home yes,but when your sending out personal info over the internet once it reaches its destination its out of your hands and anyone with alittle knowledge can get ahold of it.

posted by camaroman2125 on Oct 27, 2007 at 11:13:42 am     #  

Don't be afraid to try at&t. I started with sbcglobal which is now at&t dsl and I love it. It's much cheaper than cable, also. I guess from what I read above a lot depends on the quality of your phone line, though.

posted by billhaw on Oct 27, 2007 at 11:14:51 am     #  

I just happened to recall that my sister-in-law has a dsl connection with toast.net, as well. She not reported any dissatisfaction. I'm not sure how this works or if you have dsl line charges in addition to your isp charges. But you can certainly give them a call. Hey Toledo, there are alternatives to Buckeye.

posted by billhaw on Oct 27, 2007 at 11:38:12 am     #  

We've been using toast.net's DSL service for about 18 months after using their dialup service for several years. No complaints. I think our monthly cost with toast is around $20/month.

"I'm not sure how this works or if you have dsl line charges in addition to your isp charges."

No, I don't think we have two charges. Just the one at approx $20/month, but I've forgotten the details about this, so I'd have to check into it.

toast.net is located in Toledo. From their about page :

We started TOAST.net in 1996 with the idea of making it simple for customers to get on the Internet. We wanted it to be as easy as making toast. As of 2006, TOAST.net has been providing Internet access, web hosting, and email for 10 years. We provide a high-quality service at an affordable price. We have thousands of customers in all 50 states, Canada, and Europe.

posted by jr on Oct 27, 2007 at 12:19:24 pm     #  

toast.net uses Buckeye (co-locate).

Toledo needs to support Toledo. Local employees, local owner (it's not JR Block, it's Allan Block).

posted by FatBabe44 on Oct 27, 2007 at 02:08:26 pm     #  

Toast DSL here as well, after being on their dial-up for five years total on and off. About 20 crows a month and no complaints. Their support staff is great.

posted by Darkseid on Oct 29, 2007 at 03:50:13 am     #  

Thanks for all of the advice, the reason i asked about cable instead of dsl from att is becasue its not avalable for my street. (according to the "check avalability" feature on their web site.

posted by tm2 on Oct 29, 2007 at 08:23:12 am     #  

For DSL, you've got to be within 18,000 feet of the Central Office (switching center). Further away and you lose.

posted by GraphicsGuy on Oct 29, 2007 at 10:56:30 am     #  

As for identity theft, this and similar reports are widely available.

http://press.arrivenet.com/health/article.php/628911.html

The person most likely to steal your info/commit id theft is a family member in person.

Identity theft could mean using someone's email, IM acct., myspace, ebay, etc. for even benign uses.

Identity theft hysteria produces a lot of people crying wolf. Ask the FTC, banks, etc.

posted by charlatan on Oct 29, 2007 at 08:03:37 pm     #  

Well, i just wanted to thank you all. I've decided to go for it. Theyr are charging me 1/2 of the installation and $19.99 for the 1.5 for 6 months, then i can pick a slower speed after that expires. I recieved a notice from my dial up telling me the price was going up tp $15.99, and that service is crappy so.........thanks again!

posted by tm2 on Oct 30, 2007 at 11:14:40 am     #  

That is Identity fraud when you get ahold of someone's info that they already have. Identity theft is when you open NEW accounts in that person's name. And its not hysteria it's a serious problem 3 million people a year are victims.

Here is a article that was sent to me
http://tinyurl.com/yugqq6

I have been trained in identity theft risk management and have all kinds of info.
Its more than likely to be a person not from this country than a family member.

posted by camaroman2125 on Oct 30, 2007 at 07:28:31 pm     #  

I hate buckeye. http://www.facebook.com/pages/We-hate-Buckeye-Express/111434358880647

posted by dwyzdyn on Apr 06, 2010 at 12:22:32 am     #  

I love BEX
i think some of the pricing is questionable
but otherwise i have ZERO problems with them

posted by upso on Apr 06, 2010 at 01:46:15 am     #  

Agree with upso. I have, enjoy and recommend it. Just wish the price was a bit lower. As for their lower end connection a friend has that and works fine. I wouldn't try streaming netflix or hulu videos over it but compared to dial-up it's a major upgrade.

posted by INeedCoffee on Apr 06, 2010 at 01:49:21 am     #  

sorry you've had a bad experience with them dwyzdyn. i've had nothing but positive experiences with BEX for the past 15 years

posted by upso on Apr 06, 2010 at 01:50:09 am     #  

I had a great experiance with Buckeye Express. High speed internet is worth it.

Also, using other peoples wireless connection without permission is consider stealing.

posted by OhioKimono on Apr 06, 2010 at 10:21:49 am     #  

weird... http://toledotalk.com/cgi-bin/tt.pl/profile/dwyzdyn
he/she deleted his/her account after one post bad mouthing BEX

posted by upso on Apr 06, 2010 at 11:08:22 am     #  

I deactivated the user account. I've got a quick trigger these days. It's a new user account created today (April 6). The user posted two similar comments in two separate Buckeye Express threads, which was unnecessary. I removed the other comment. Each comment only contained three words with the link to Facebook. The user posted the same thing at Swamp Bubbles. I'd like to see a critique that contains more than "I hate them." At least include the text that the link points to. And for the record, we've been using toast.net. for over 10 years.

posted by jr on Apr 06, 2010 at 11:30:26 am     #  

Makes sense to me!

posted by upso on Apr 06, 2010 at 12:00:09 pm     #  

Where's the statutes or case law where it's called "stealing" to use an open network?

If you ask around you will get plenty of opinion on this, but it IS against the law. From the Ohio Revised Code section 2913.01 defining the items that are subject to theft and fraud charges:

(E) “Services” include labor, personal services, professional services, rental services, public utility services including wireless service as defined in division (F)(1) of section 4931.40 of the Revised Code, common carrier services, and food, drink, transportation, entertainment, and cable television services and, for purposes of section 2913.04 of the Revised Code, include cable services as defined in that section.

posted by Ace_Face on Apr 06, 2010 at 12:00:47 pm     #  

I had to just give up Buckeye after being one of their very first customers on the Eastside, roughly 40 yrs ago, coz I moved to Wood County. :( So far, Time-Warner's been ok, except for the extra $200+ charge that showed up on my bill, and still shows on my online account, 2 weeks AFTER I paid the $166.00 to get hooked up! Hope this isn't the start of something ugly.

posted by nana on Apr 06, 2010 at 10:13:26 pm     #  

oh, yeah, and I loved BEX from day one. Ditto everything good everyone else has said x 10.

posted by nana on Apr 06, 2010 at 10:14:28 pm     #  

Local employees, local owner (it's not JR Block, it's Allan Block).

Buckeye is helping The Blade financially, since the newspaper has been in the red. So it's pretty much the same.

the reason i asked about cable instead of dsl from att is becasue its not avalable for my street. (according to the "check avalability" feature on their web site.

That happened to me, too, with AT&T, when I used the "check availability" feature on their Web site. But when I called them, the customer service rep. tested the lines, which showed it was available to me. They also sent someone out to check the phone lines, at no cost to me, to make sure. I have had no problems with AT&T. Streams great video. Currently $24.95 for 6.0 mbps, and lower speeds, no term, with free Gateway or modem, for new customers.

posted by renegade on Apr 07, 2010 at 12:08:48 am     #  

what part of toledo do you live in, that you don't have BEX access?

I don't care about the Block connection. This town is so small, there is always overlap in corruption. I'm just looking for what's best for me and my family as far as product and cost is concerned. I hate my AT&T cellphone service and would never consider letting them any more into my life than they already are.

posted by upso on Apr 07, 2010 at 12:38:44 am     #  

I'm just looking for what's best for me and my family as far as product and cost is concerned.

Yeah. Who cares about whether an organization is unfair and corrupt. So long as they offer me and my family a good product. Never take a stand to pressure such organizations to change for the better. Just care about myself.

The Blade is biased, and goes after whomever it pleases so long as J. Robinson Block is in charge.

posted by bikerdude on Apr 07, 2010 at 08:15:52 pm     #  

I get your point Bikerdude. But working from home, I need fast & reliable internet access. Do I compromise my business because of the politics of the brother of the owner of my ISP? (I don't think JR Block actually runs BEX)

posted by upso on Apr 07, 2010 at 08:49:50 pm     #  

Yes, because AT&T is a pure good company...no illegal wire tapping going on there, no sir. One is a company that has a small subsidiarity that pushes a political adgenda and one goes against the US constitution. hmmm...

posted by SensorG on Apr 07, 2010 at 09:22:41 pm     #