So i have been trying to do business with this establishment after I saw an advertisment for them. I called and verified hours, the first time they were closed, no warning, you pull up and it simply states closed, the second time i call in regards to their grooming, try to set up appointment, well the groomer wont be there, the third time i call it its ten till four on wednesday, this gentleman answers the phone and i ask if he can take my dogs, he says for what? I say to clip their nails, he says "well i close in ten minutes", i then ask well i thought your hours are till six., "when my dogs are gone so am i, and i am not hanging around to just do nails." well, i explain that i wanted grooming,but it seems that they are not open their business hours that they advertised. This is the owner I am speaking with, he tells me oh well, i am not hanging out just for nails, and if u want grooming well just set up and appt lady! needless to say if that is how he speaks to me, how does he treat animals? Maybe I dont understand the dog grooming business, but this man was rude i even asked if he was the owner because i could not believe that someone owning a business would speak to anyone like that, needless to say I took my business elsewhere. I try to support local business all the time, but I will never do business with Babbettes Grooming. I just wanted to share this with fellow pet lovers.
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Thanks for the heads up. Being an independant business does not mean you dont have to be open the hours you advertise.
Not to mention that the business always has the option of stating in the advertisement that the hours are "by appointment"!
Another great customer service story. Scratched off my list.
My mom and I take our pets to Monica's in Rossford. Never had a problem yet and We've been going there since she opened.
thank u so much. I will give them a call tomorrow see what requirements they have and if they have openings.
By the way, if someone is looking for just nail trimming, the Humane Society used to have hours set aside for nail trims. It was a low price, & all proceeds went to the Humane Society. They might still offer it, I haven't checked in awhile.
I am quite sure -- like 99 percent -- that my MIL just remarked within the last week that indeed she recently had her dog's nails trimmed at the Humane Society.
Thanks, Toledo, for sharing your experience. Consumers depend on the experiences of others when looking for businesses and services. Obviously, Babettes doesn't need the business. If they treat pet owners poorly, they probably treat the pets poorly, too. I'd bank on it.
The Humane Society still clips nails for dogs and cats, though the price went up from $5 to $10. The info is on their web site at http://www.toledohumanesociety.com/tahs/resource/display.asp?id=306&subj=resource
It's on Saturdays from 10 a.m. - Noon and Sundays from 2-4 p.m. We used to take our cat there to have his nails clipped until they said he hissed at them and they wouldn't do it. We thought that was odd because he is a very sweet boy. So we took him to our vet to get them clipped, and they said he didn't cause any problems. Maybe he was too traumatized going to the shelter, since that is where we had adopted him. Anyway, I agree if you go to the shelter to get your pets' nails trimmed, proceeds go for a good cause.
Thank you for the information I truly appreciate it. I do like that it helps out the Humane society. Thanks for sharing.
My mother wanted me to take her sheltie to Babbettes to be groomed. She is unable to do it herself. Sooooo, to make a long story short, I took Brandy in and while I was waiting, I watched someone in the back push a dog down hard on a table to groom it- I mean, in a "mean" way. Needless to say, Brandy and I walked out! I do all of the grooming now (:
They come right to your house! You can wash your clothes while they wash your dog. They charge me $50.00 but I'm sure every pet is different. They plug into your outlet.
My cousin is a groomer at PetSmart in Perrysburg, and she takes her job very seriously.
Unless you have a German Shepherd -- the only kind of dog she won't do -- go there and ask for Maria.
"I watched someone in the back push a dog down hard on a table to groom it- I mean, in a "mean" way."
I would have said something to the owner about that. My friend saw that happen at her groomers and she told the owner, who fired the employee right on the spot. I'd rather have a groomer come to my house so I can monitor what's happening to my dog, if I had a dog that needed professional grooming. I've heard some horror stories about groomers (not local) killing animals because they were harsh.